AI

Do you understand the narrative behind the ‘magic’ of tech/AI?

(Photo credit @juliusdrost)

On Sunday, I was listening to the latest episode of ‘This American Life’ - one of my *favorite* podcasts for its fantastic ability to tell unique stories. I like to visualize the narrative arc included in each episode (and in each ‘act’ within the episode). This episode’s title was ‘The Magic Show’ and I enjoyed hearing the backstory for how magic tricks are constructed -- and how crucial story-telling is for a mind-blowing magic trick. I remember experimenting with a magic kit as a kid -- and I loved showing off my (clumsy) ability to make a scarf disappear from my hand. Good career coaches are a bit like magicians -- helping you pull together seemingly disparate aspects of your background until -- poof! -- a compelling pitch appears. But as any good magician will tell you -- you need to practice over and over and over...and sometimes you drop the ball instead of palming it.

#random

I highly recommend listening to The Magic Show podcast episode - a completely enjoyable way to spend an hour and might even spark some long-dormant magical yearnings. 


#techtopic

Sometimes, tech innovations can seem like magic.  Fifty-odd years later, the Apollo 11 moon landing is considered both a magic moment and a feat of technological and scientific innovation. I am also continually impressed by the new feats achieved by AI. After ‘listening’ to thousands of recorded coughs, an AI can now diagnose covid19 from just the sound of a cough (and even for those who are asymptomatic!)  Not only are balloons bringing internet to rural areas of the world...but an AI has been developed to allow a Loon balloon to take in wind speed & direction inputs and raise or lower the balloon accordingly.  AI also recently solved a 50-year-old biology challenge known as the ‘protein folding problem’ -- helping biologists determine how and why certain proteins fold themselves into certain shapes. Behind all of these seemingly magical feats is ridiculous amounts of hard work. 


While I don’t want to lose the awe and wonder behind many tech innovations, I know more people in the general public need to understand the narrative behind the “magic.” If people don’t understand how drones work and the software that runs them is developed, then we could end up unknowingly subverting our own privacy interests with AI-powered police drones recording our moves. A lack of understanding about how automated systems are developed can cause us to be unaware that these same systems may be excluding the poor from basic services, jobs and housing. Or we can be fooled into thinking a blog is being written by a human when it was really by an college kid’s AI


Tech is increasingly pervasive in all aspects of our society -- and that means we have an individual responsibility to see what’s behind the curtain and the ‘tech magicians’ also need to show us how their tricks are developed (like my favorite YT illusionist Zach King!).


Want a Career in Tech but aren’t sure where to start? Take a look at MY COURSE, ‘TECH SEARCH COMPASS’ FOR STEP-BY-STEP SUPPORT

What is the role of AI in a digital workplace?

(Photo credit @austindistel)

It’s been a busy past few weeks, with the launch of my new Coaching offerings and getting to participate in my first tweetathon! I maaaay have also spent some time watching the recent Pres and VP debates, and maaaay have scared my dog when I was yelling at the TV. (I’m just as passionate about public service & politics as I am about tech!) For those in the US, please make sure you are registered to vote and have a plan for when and how you will vote! It’s really important that you participate in the voting process.  

#techtopic

Earlier this week, I was invited to participate in The Digital Workplace Tweetathon, where around 100 panelists interacted with thousands of attendees on Twitter over a 24-hour period. We discussed a wide variety of topics related to the Digital Workplace. My panel’s focus was on “The role of AI in a digital workplace” and I was joined by Paul Datta, Head of Digital Workplace for ASEAN/Japan for Tata Consultancy Services, and Mitch Zenger, CEO of Synctrics

We were each asked to record a video or written response in advance to 4 questions, and I’ve linked here to the Twitter thread for each question. I hope you take a look - I’m especially interested to hear if you know of companies working on my prediction for Q2. 

Pro tip: Tweetdeck made it so much easier to participate in this tweetathon as you could have multiple threads for notifications, hashtags, etc, open in just one window (check it out if you want an easier Twitter experience). 


#random

You might have missed this important news tidbit last week. Maybe we’ll be able to go back and erase some of 2020 someday?? Physicists prove time travel is 'mathematically possible' 🤯


Want a Career in Tech but aren’t sure where to start? Take a look at MY COURSE, ‘TECH SEARCH COMPASS’ FOR STEP-BY-STEP SUPPORT

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Do you know how your voice assistant works?

(Photo credit @claybanks)

I have always had the gift of gab. Maybe that’s why I enjoy chatting with my Google Assistant in the mornings to learn about the weather forecast, and to review my daily schedule. (She has a British accent and recently gave me the nickname of The Notorious Spitshine Boombox. Maybe I need to get out more...)  It’s been fun to experiment with developing commands but kinda creepy sometimes when she just starts speaking because she ‘overheard’ a real-life conversation and was trying to help. I also wonder what profile is being built for me based on what I ask her to look up, what events are on my schedule, what media I watch via Google Home/Chromecast, etc. Does the convenience outweigh my privacy? I struggle with that question on a daily basis. 


#TECHTOPIC

Voice tech has been enjoying huge growth over the past few years, with even more growth recently as people have been cooped up at home. Voice recognition technology uses machine learning (a subset of artificial intelligence) to turn spoken words into text. 

The first consumer-focused voice recognition software was launched back in 1990 called DragonDictate. You spoke one word at a time, pausing between each word. Nuance’s Dragon software is still one of the most accurate transcription software apps on the market for doing volumes of spoken transcription. With the launch of the voice assistants + speakers by the large tech firms, more people are using these voice technologies. The increase in usage also helps train the algorithms to work faster and faster to translate speech to text, then to commands, and then reply within mere seconds. 

Early iterations of Google Translate required users to speak a few words into the app, click send, and wait for the translation to be sent back to you. Painful when you need to know how to ask where the bathroom is when traveling! Back in Jan 2020, Google launched real-time translation for Android, allowing users to speak in one language into the phone and have the translated text appear instantly on the phone.

For Amazon, the spectacular failure of the Fire Phone was a blessing in disguise, as it led to the creation of Alexa. Interesting note on the naming of the voice assistants: Amazon (Alexa); Microsoft (Cortana) and Apple (Siri) are all proper names (likely to make people feel more comfortable speaking to a disembodied voice). Whereas Google has Google Assistant (Hey Google!),and they have far and away the most active user base at 500+M monthly users

As more consumers become accustomed to speaking to and interacting with a voice-controlled AI system, there is great promise for the expanded usage -- but we need to remain vigilant about the trust we place in these devices and how we safeguard privacy. Not to mention, we need to ensure that Alexa doesn’t order extra dollhouses



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