active listening

Are you an active listener?

(Photo credit @christinhumephoto)

  1. Develop and employ active listening skills, especially with those with who you disagree. 

    • One of the best skills I developed early in my career during my Higher Edu degree was active listening. It has been incredibly helpful in my personal and professional life -- when working with cross-functional teams, advising students, or engaging with those with who I disagree on any subject. 

    • What is Active Listening? It’s listening for not just the words that are being spoken, but all the other non-verbal messages being sent your way. 

    • Here are 4 key strategies to use:

      • Pay attention to the other person (and visually demonstrate that)

      • Reflect back to them what you heard/saw

      • Ask open-ended questions

      • Try to find something/anything to help you connect with the other person



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